Membership Program

When you create an account with us, you are automatically enrolled into our free rewards program. Being a member gives you access to features that will make your visit to our Wonderland all the more enchanting.

Collect points

As you shop, you earn points on everything that you purchase. You will earn 10 points for every $1 that you spend in our store. You will also receive a 200 points bonus when you first become a member.

Follow the White Rabbit

You can keep track of how many points you have earned so far, and redeem rewards, by clicking the bunny icon found at the bottom corner of every page.

Redeem your points

Once you have accrued 10,000 points, you can enjoy $100 off your next purchase with us by signing into your account and redeeming your gift card. When you redeem your gift card, check your email for your discount code or apply it directly to your order through your membership account.

Extra benefits

As well as collecting points to redeem for savings on future purchases, you will also have access to some other great features:

• Create wishlists to save ideas for later, or to share with friends and family
• Receive invitations to pre-shop seasonal sales online
• Access to our Personal Shopping service

Personal Shopping

The Advice from a Caterpillar Personal Shopping service is a special offering for our valued members. By signing up for this service, members will have exclusive access to:

• Personal style and sizing advice for you and your family
• Tailored product and brand recommendations based on your preferences
• Our product reservation service for your favourite items
• Personal guidance for online order placement, product returns and other general inquiries
• Advance notice on seasonal sales and new arrivals 
• Support for crafting the perfect baby registry
• Assistance in preparing beautiful corporate gifts 
• Access to courier hand delivery service in downtown Toronto